Within 14 days of your purchase. Should you be unsatisfied with your purchase. Simply contact the delivering carrier and return the fender to us "collect" - 830 Kindleberger Road, Kansas City, KS 66115. Original packing, not altered, no shipping damage. Your refund will be issued once received at our facility. While we do not charge a restocking fee. We refund only the item purchase price. Fees, insurances, shipping etc are NOT refundable. we do allow customers to return items “collect” so as to extend our discounts - the net amount of the return shipping will be deducted from the refund.
Shipping damage does occur on occasion. We recommend that upon delivery you open and unbubble wrap and thoroughly inspect your dually fender purchase and note any shipping damage on the BOL. You will need the tracking number, photos of the damage or loss, an invoice and a written repair estimate to support any claim amount with R and L Carriers.
All of our dually fenders are made of fiberglass and produced by hand. We do everything humanly possible to match every OE spec (marker light openings, rear mounting flanges, splash shield holes etc). We make no claim that our hand made fiberglass dually fenders are "exact", "perfect", "bolt on bolt off" etc. It should ALWAYS be assumed that some level of sanding, trimming and fitment is required when purchasing our fiberglass aftermarket dually fenders.
Not every dually fender repair / replacement should be considered "do-it-yourself" or, a "one man job". A technician experienced in working with aftermarket fiberglass automotive parts is highly recommended.